RapidSOS relies on DNS for traffic over public networks as part of our high-availability and auto-scaling strategies. Thus, when whitelisting it should be done by domain (i.e. api.rapidsos.com) - most modern firewalls support this via standard stateful inspection rules.
Below is a list of known domains that have had to be whitelisted in order for RapidSOS Portal and various integrations to work:
*.digicert.com (See below for specifics)
*.rapidsos.com
*rapidsosportal.com
*api.rapidsos.com (See below for specifics)
*googleapis.com (See below for specifics)
*.app.aptrinsic.com (See below for specifics)
cdn.rapidsos.com
cdn-prod.rapidsos.com
google.com (optional in order to provide reverse geocoding in RapidSOS Portal)
Cdn.ravenjs.com
Cdn.apple-mapkit.com
google.com/recaptcha/api.js
Google-analytics.com
Googletagmanager.com
Rapidsos.zendesk.com
Accounts.skilljar.com
RapidSOS uses Digicert as our SSL certificate provider. The digicert.com URL's listed below are Certificate Revocation domains
crl3.digicert.com
crl4.digicert.com
ocsp.digicert.com
For RapidSOS API:
api.rapidsos.com/v1/rsos/location
api.rapidsos.com/v1/location/
api.rapidsos.com/v1/hermes/subscribe
api.rapidsos.com/v1/events
api.rapidsos.com/v1/spatial-layers
api.rapidsos.com/v1/scorpius/sso/saml/training
api.rapidsos.com/v2/emergency-data/session
For RapidSOS Portal API:
api.rapidsosportal.com/home
api.rapidsosportal.com/central-station
api.rapidsosportal.com/v1/deeplink/911inform/capstone <- “capstone” is replaced with the account ID
(i.e., api.rapidsosportal.com/v1/deeplink/911inform/qa_spatial_layers_jv)
api.rapidsosportal.com/query-interface
api.rapidsosportal.com/admin/psap
api.rapidsosportal.com/admin/access/users
api.rapidsosportal.com/admin/access/roles
api.rapidsosportal.com/admin/access/security
api.rapidsosportal.com/admin/integrations*
api.rapidsosportal.com/v1/alerts/portal
For RapidSOS Alerts WebSocket API:
edx.rapidsos.com
edx.rapidsos.com/oauth/token
ws.edx.rapidsos.com
ws.edx.rapidsos.com/v1/websocket-events
For Google Maps API:
maps.googleapis.com
khms0.googleapis.com
khms1.googleapis.com
For iRP 2.0:
api.rapidsos.com/v1/deeplink/integrations/irp
api.rapidsos.com/v1/deeplink/irp/decrypt
api.rapidsos.com/irp-home
api.rapidsos.com/irp-query-interface
api.rapidsos.com/irp-central-station
For Gainsight specific:
app.aptrinsic.com
web-sdk.aptrinsic.com
Esp.aptrinsic.com
For Skilljar(RapidSOS Training Portal):
training.rapidsos.com/
training.rapidsos.com/auth/login/
training.rapidsos.com/theme/
Emails:
@rapidsos.com (Company emails)
DO-NOT-REPLY@RAPIDSOS.COM (Confirmation emails/password resets)
@rapidsos.zendesk.com (Technical Support Emails)