Whitelisting

A list of known domains that have to be whitelisted in order for RapidSOS Portal and various integrations to work.

RapidSOS relies on DNS for traffic over public networks as part of our high-availability and auto-scaling strategies. Thus, when whitelisting it should be done by domain (i.e. api.rapidsos.com) - most modern firewalls support this via standard stateful inspection rules.

Below is a list of known domains that have had to be whitelisted in order for RapidSOS Portal and various integrations to work:

NOTE: For api.rapidsos.com domains, you may also need to whitelist api-sandbox.rapidsos.com during your Sandbox testing.

*.digicert.com (See below for specifics)
*.rapidsos.com
*rapidsosportal.com
*api.rapidsos.com (See below for specifics)
*googleapis.com (See below for specifics)
*.app.aptrinsic.com (See below for specifics)
cdn.rapidsos.com
cdn-prod.rapidsos.com
google.com (optional in order to provide reverse geocoding in RapidSOS Portal)
cdn.ravenjs.com
cdn.apple-mapkit.com
google.com/recaptcha/api.js
google-analytics.com
googletagmanager.com
rapidsos.zendesk.com
accounts.skilljar.com

RapidSOS uses Digicert as our SSL certificate provider. The digicert.com URL's listed below are Certificate Revocation domains

crl3.digicert.com
crl4.digicert.com
ocsp.digicert.com

For RapidSOS API:

api.rapidsos.com/v1/rsos/location
api.rapidsos.com/v1/location/
api.rapidsos.com/v1/hermes/subscribe
api.rapidsos.com/v1/events
api.rapidsos.com/v1/spatial-layers
api.rapidsos.com/v1/scorpius/sso/saml/training
api.rapidsos.com/v2/emergency-data/session

For RapidSOS Portal API:

api.rapidsosportal.com/home
api.rapidsosportal.com/central-station
api.rapidsosportal.com/v1/deeplink/911inform/capstone <- “capstone” is replaced with the account ID
(i.e., api.rapidsosportal.com/v1/deeplink/911inform/qa_spatial_layers_jv)
api.rapidsosportal.com/query-interface
api.rapidsosportal.com/admin/psap
api.rapidsosportal.com/admin/access/users
api.rapidsosportal.com/admin/access/roles
api.rapidsosportal.com/admin/access/security
api.rapidsosportal.com/admin/integrations*
api.rapidsosportal.com/v1/alerts/portal

For RapidSOS Alerts WebSocket API:

edx.rapidsos.com
edx.rapidsos.com/oauth/token
ws.edx.rapidsos.com
ws.edx.rapidsos.com/v1

For Google Maps API:

maps.googleapis.com
khms0.googleapis.com
khms1.googleapis.com

For iRP 2.0:

For Gainsight specific:

app.aptrinsic.com
web-sdk.aptrinsic.com
esp.aptrinsic.com

For Skilljar(RapidSOS Training Portal):

training.rapidsos.com/
training.rapidsos.com/auth/login/
training.rapidsos.com/theme/

Emails:

@rapidsos.com (Company emails)
[email protected] (Confirmation emails/password resets)
@rapidsos.zendesk.com (Technical Support Emails)

RapidSOS Community:

rapidsos-community.mn.co/