Account Registry1.0.0

Overview

The RapidSOS Account registry is a multifunctional tool used for both accounting and emergency call direction for our School Safety Solution. Your organization is fully responsible for maintaining records - inclusive of inserts, updates, and deletions.

All payload formats must match the specifications below, failure to do so may result in improper accounting. 

At any time an update occurs for a URI, all variables need to be sent again

Best Practice is to update end users within the RapidSOS Account Registry when they begin or terminate service automatically.

School Safety Registration & Accounting

{"uri": "client-id://1234" OR "client-phone://1234567890", (if phone, 10 digit number)
    "data": {
        "Client_Name": "School Name",      ---- string
        "Client_Type": "School",      ---- string
        "Client_Phone": "1234567890",      ---- string, 10 digit number E164 format    
        "Client_ID": "1234",      ---- string
        "Client_City": "New York",       ---- string
        "Client_State": "NY",      ---- string, 2 letter state abbreviation
        "Client_Zip_Code": "10016",      ---- string, 5 digit code
        "FCC_ID": "NY_1233",      ---- string
        "Responding_PSAP": "NYPD",       ---- string
        "Preferred_PSAP_Number": "+15558689966"      ---- string, 10 digit number E164 format}

NOTE:

• Your organization is responsible for updating the end users and removing them if service is cancelled

IMPORTANT SCHOOL SAFETY NOTES:

• URI:
  • URI can be either a client id OR a telephone number
  • This must match exactly what you are sending within your payload
  • The character limit for a URI is 100

• BOLDED FIELDS- optional routing structure

  • RapidSOS understands that some jurisdictions may work closely with their local schools and provide them a specific phone number to dial in the event of an emergency. While this is on a jurisdiction by jurisdiction basis, RapidSOS has made the ability for our clients to provide a specific ECC phone number for our Safety Agents to call:

    • If your organization plans to provide a specific ECC phone number, all three fields are required to ensure delivery of both a phone call and your digital alert to the appropriate ECC:

      • FCC ID:
        • The FCC ID is an ECC’s unique identifier provided by the Federal Communications Center. A link to the master Registry can be found below.
          • 911 Master Registry for ECC IDs
            • Please note that RapidSOS does not manage this list, but requires the FCC ID be provided at the time of onboarding should you use to utilize the specific phone number.
      • RESPONDING PSAP NAME
        
        • Can be identified via the 911 Master Registry for ECC IDs
      • PREFERRED PSAP NUMBER
        
        • If your school has a specified ECC number, please enter it here. This number will be known by the school if it is needed.
        • Telephone number must be in E164 format, to include the +1

If you choose to utilize this optional routing structure, all three fields are required (FCC ID, Responding PSAP Name, and Responding PSAP Number) to ensure that a RapidSOS Safety Agent calls and sends a digital alert to the same ECC.

If a specific ECC is not provided, a pre-vetted third party database will be consulted, the closest geographic ECC to the alarm location will be connected.